CoinGecko SWAG Pack (FAQ)

Here are some answers to commonly asked questions about our exclusive CoinGecko SWAG Pack!

1. Where can I purchase a SWAG Pack?

We regret to inform that CoinGecko SWAG Packs are not available for sale; they're exclusively reserved for candy reward claimants and giveaway winners only.

2. How often can I redeem a SWAG Pack?
Due to limited availability, each user can only claim this Free Exclusive Swag Pack only once.

Kindly note that while this is a free claim, duty and tax may be applicable upon delivery depending on your country. Recipients are responsible for any incurred charges. Please acknowledge this disclaimer upon checkout.

3. Do you ship SWAG Pack to all locations?
Unfortunately we do not ship to the following countries at the moment:

• Israel
• Russia
• Ukraine
• Brazil 
• India
• Indonesia
• Belarus
• Argentina
• Afghanistan
• Iraq
• Palestinian Territories
• Italy
• Central African Republic
• Comoros
• Equatorial Guinea
• Guinea-Bissau
• Kiribati, Myanmar (Burma)
• Nauru
• Sierra Leone
• Solomon Islands
• Somalia
• South Sudan
• Sudan
• Tajikistan
• Turkmenistan
• Tuvalu 

4. I haven't received my order / how can I track my order?
You should receive an email containing your tracking number within 2-3 business days after claiming your Swagpack. If it doesn't appear in your inbox, please check your junk/spam folder. If you still can't locate it, kindly click 'Submit a request' at the top of this page. In the 'Issue' field, select (5) - CoinGecko Store, and provide the following details for our team to assist you:

1. Registered email address on CoinGecko
2. Order Number
3. Date of order

We'll get back to you as soon as we can on your order status!