Dear Valued Users,
If you are a current CoinGecko Premium v2 user on the $50 / month plan, you will have the option to choose a refund of excess amount paid on your CoinGecko account page, as the subscription will renew at a price of $10 per month. For more information, please refer to our new pricing plans here: https://www.coingecko.com/en/premium/pricing
If you are a user who has paid via Credit Card, you will have an option to process your excess refund via automatic refund on your CoinGecko account page. Please visit https://www.coingecko.com/account/subscriptions to perform the necessary steps.
- Web - Cryptocurrency
- Apple user
- Web - Credit Card + API
- Web - Cryptocurrency + API
- Apple user + API
Kindly fill out this form (https://docs.google.com/forms/d/e/1FAIpQLScbV6T9tMaMusy77WcwsBmfODQAxqxtyb-0oDMGzlNmXJsq2g/viewform) for our team to process the refund accordingly. Please allow 7-14 working days from the time of submission for our team to investigate the respective applications.
We would like to express our sincere gratitude to all our premium subscribers for your continued support. Our commitment to providing you with the best service possible remains our top priority, and thank you for being part of our community.
Terms and Conditions Apply
*CoinGecko reserves the right to disqualify entries that have not met requirements of this refund based on the discretion of the team.
Article is closed for comments.