Why did my token information update request on GeckoTerminal get rejected?

We understand it can be frustrating to have your request declined, especially when you're trying to keep your token's information accurate and up to date. At GeckoTerminal, we evaluate every Token Info Update Request carefully to ensure data integrity and alignment with our listing criteria.

The following indicates potential reasons to why your request may have been rejected:

• Token contract cannot be verified on the website or social media provided - 
  We require the contract address to be clearly listed on your official project website, official documentation or verified social media profile. Failure to proof authenticity could result in rejection.

• Insufficient Information on Cryptoasset - Your website did not provide adequate information about the purpose, team, or social media profiles associated with the cryptoasset being listed. A working, functional website with comprehensive details about the project is essential for evaluation. 

• Project Website / Social Media profile is inaccessible - If the website URL provided cannot be reached (due to expired domains, server errors, or DNS issues), we are unable to verify the request. If your official social channels are inaccessible, your application may be rejected.

• A similar or duplicate request was recently made, and information may have already been updated - If you've submitted a duplicate request within a short timeframe, it may have been rejected or marked as spam.

• Token is already listed on CoinGecko  - If your token is listed on CoinGecko, its information will automatically sync to GeckoTerminal. Please submit an update request directly to CoinGecko instead via this form: 👉 Submit Info Update on CoinGecko

• Requested tags were rejected - All tag requests are reviewed by our researchers. If your request does not align with our tag criteria or lacks sufficient justification, it may be declined.

Tips for a Successful Submission ✅

• Ensure that you have completed the public verification post for your submission request.

• Your token details must be public, consistent, and verifiable.

• Only submit changes that are reflected on your official platforms.

• Avoid submitting duplicate or unnecessary requests.

If you have further questions or believe your request was falsely rejected, please do submit a ticket with supporting evidence for our team to investigate further.