Thank you for believing and supporting CoinGecko by subscribing to CoinGecko Premium!
Here's a guide that we posted on Twitter showing the steps to join the CoinGecko Premium Telegram group: https://twitter.com/coingecko/status/1381912626616135683
If you still have issues, do kindly click on Submit a request at the top of this page. Select 4 - CoinGecko Premium and do inform us of your issue. Our support representative will investigate and assist you further.