Support
General
- Does CoinGecko API support Websocket or any other data delivery method aside from REST endpoints?
- CoinGecko Asset Issuance Standardisation Initiative Updates and FAQ
- Does CoinGecko have an API?
- What is the rate limit for CoinGecko API (public plan)?
- What is the rate limit for paid CoinGecko API?
- How often does data get updated or refreshed?
GeckoTerminal API
Pricing
- What is the refund policy of CoinGecko API subscription?
- I accidentally purchased the CoinGecko API annual subscription instead of the monthly subscription. Can I get a refund?
- How does CoinGecko API count the API usage credit?
- What are my payment options?
- What are the overage charges for CoinGecko API?
Plans
- What are the differences between Analyst, Lite, Pro and Enterprise plan? What factors should I take into consideration when deciding on the plans?
- How do I upgrade my CoinGecko API subscription plan?
- If I wish to change from one API plan (Analyst/Lite/Pro) to another, how much do I get charged?
- I recently canceled my API plan (Analyst/Lite/Pro via Stripe payment), why can’t I change to another plan?
- I used to subscribe to an API plan (Analyst/Lite/Pro via Stripe payment), why can’t I subscribe to any plan now?
- I would like to cancel my subscription, how should I go about that?
Billing
- What is the Company Tax ID of CoinGecko?
- How can I view my API usage?
- How can I modify my information on future invoices (e.g. credit card / billing address / update company tax id)?
- Can I make modifications to the information on past invoices?
- Why did I receive a subscription renewal email about 'Monthly Overage Charge'?
- Can I turn off overage billing?
Data
- What blockchain/network do you support in the CoinGecko API?
- Why do some coins not return data in the /coins/{id}/tickers endpoint?
- Converting Standard Date Format to UNIX timestamps
- Can I access CoinGecko data through a database like Snowflake or Postgres?
- I can’t seem to query the data for a specific token despite using the name of token as an identifier for an endpoint. Where can I get the full list of coins and identifiers?
- Can I batch call multiple tokens' current price data?
Security
Warning
- Is there a call consumption alert?
- I have reached 100% of my monthly calls consumption. What should I do?
- Is there an endpoint to check the number of calls used for the month/per minute?
- Why am I getting an error or timeout when calling the CoinGecko API endpoint?
- How can I differentiate between the status codes I am receiving and what do they mean?
- What is Error 1020 and how to resolve them?