Support
General
- How to Manage API Email Recipients
- Team Access for API Plans FAQ
- How to Manage Team Access on Your API Dashboard
- Custom Rate Limits by API Key for Enterprise Clients
- Does CoinGecko API support Websocket, Webhook, or any other data delivery method aside from REST endpoints?
- CoinGecko Asset Issuance Standardisation Initiative Updates and FAQ
GeckoTerminal API
Pricing
- What is the refund policy of the CoinGecko API subscription?
- I accidentally purchased the CoinGecko API annual subscription instead of the monthly subscription. Can I get a refund?
- How does CoinGecko API count the API usage credit?
- What are my payment options?
- What are the overage charges for CoinGecko API?
Plans
- How to Compare API Subscription Plans
- What are the differences between the Analyst, Lite, Pro, and Enterprise plans? What factors should I take into consideration when deciding on the plans?
- How to Upgrade Your CoinGecko API Subscription Plan
- If I wish to change from one API plan (Analyst/Lite/Pro) to another, how much do I get charged?
- How to Resubscribe or Change Plans After Canceling Your API Subscription
- I used to subscribe to an API plan (Analyst/Lite/Pro via Stripe payment), but why can’t I subscribe to any plan now?
Billing
- How to Access Past Invoices After Subscription is Cancelled
- What is the Company Tax ID of CoinGecko?
- How to Check Your API Usage
- How to Update Your API Subscriptions Invoice Information
- Can I make modifications to the information on past invoices?
- Why did I receive a subscription renewal email about 'Monthly Overage Charge'?
Data
- What blockchain/network do you support in the CoinGecko API?
- Why do some coins not return data in the /coins/{id}/tickers endpoint?
- Converting Standard Date Format to UNIX timestamps
- Can I access CoinGecko data through a database like Snowflake or Postgres?
- I can’t seem to query the data for a specific token despite using the name of token as an identifier for an endpoint. Where can I get the full list of coins and identifiers?
- Can I batch call multiple tokens' current price data?
Security
Warning
- How to Set Up API Consumption Alerts
- What Happens When I Reach 100% of My Monthly API Call Limit?
- How to Check Your API Call Usage via Endpoint
- Why am I getting an error or timeout when calling the CoinGecko API endpoint?
- How can I differentiate between the status codes I am receiving, and what do they mean?
- What is Error 1020, and how can it be resolved?