What is CoinGecko Fast Pass?
CoinGecko Fast Pass is a paid service that prioritizes the review of your coin listing or coin update request. It ensures your submission receives attention within 24 hours.
Does Fast Pass guarantee my coin will be listed or updated?
No, Fast Pass does not guarantee approval. It only ensures a faster response time within 24 hours.
How quickly will my request be reviewed with Fast Pass?
Fast Pass requests are reviewed within 24 hours.
What happens if my Fast Pass request is rejected?
Your Fast Pass request may have been rejected because it did not meet our coin listing or update criteria(s). To gain a better understanding on the possible reasons for rejection, kindly review the following articles on Coin Listing / Coin Update rejection reasons. If you have additional questions, kindly submit a ticket here for our team to assist you further.
Can I purchase Fast Pass for multiple requests?
Each Fast Pass only allows escalation of a single request. You would need to purchase multiple Fast Passes for multiple requests.
Is Fast Pass refundable?
Fast Passes are not refundable.
Will Fast Pass ensure 24 hour support on requests made outside of the Coin Listing or Coin Update form?
No. Fast pass will not cover a 24 hour SLA on follow up enquiries or support tickets submitted to our team.
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