User Accounts
Enquiries on your CoinGecko account
- When i logged in to my account, my entire watchlist and portfolio disappeared or has been deleted
- I forgot my password and I cannot reset it. Keep getting the error "Reset password token is invalid"
- I cannot login/sign in because of the error prompt "You have to confirm your email address before continuing" on the web and "Check your inbox" on the app.
- I cannot sign up / register for an account using Google Login or Apple ID on the CoinGecko website - getting the error "Looks like something is wrong" with a space gecko floating
- I cannot login to CoinGecko on the web or submit forget password, getting the error "The change you wanted was rejected".
- I cannot login with the CoinGecko mobile app - getting the following error "Error connecting from ASN"
- How do I update my payment details?
- How do I sign up for a CoinGecko account?
- New changes to how you access to your CoinGecko account
- Can you help me reset my CoinGecko password?
- Can you help unlock my account?
- Can I change my CoinGecko login email address?
- How can I delete my account on CoinGecko?
- Can I translate the CoinGecko newsletter to another language?
- How can I unsubscribe from the CoinGecko newsletters?